#108 5 Strategies to Handle a Defensive Team Member With More Ease and Less Frustration

The 360 Leadhership Podcast, Episode 108, 17 January 2024 by Lucy Gernon

Are you dealing with a defensive team member? Then you DO NOT want to miss this episode.

As a female leader, handling performance issues with a team is the most common challenge we face. The need to provide constructive feedback often leads to difficult conversation and sometimes, things don’t go as smoothly as planned.

Conflict among team members can have a negative effect on everyone. It has a negative effect on productivity, morale, and overall well-being. As a result, not only does it have a huge influence on the team, but it will also be frustrating for you as their leader or manager.

And this week’s episode is inspired by a question from one of our fabulous members in the 3SIXTY Leaders Club. This experienced leader found herself dealing with a new team member who got defensive when questioned about an unauthorised email.

We’ve all been in these sticky situations where emotions override our learned skills. That’s why an outside perspective is important. So buckle up as I’ll be sharing 5 strategies on handling defensive team members. This will be a short but valuable episode for you that you don’t want to miss!

Tune in to discover: 

  • A hidden game-changing tool you already own
  • How applying a coaching approach is a gamechanger
  • The reason why your leadership style must adapt to your team
  • The very first step to 360 degree success 
  • The secret to reducing your frustration and keeping your cool

Prefer to read?

Want more actionable tips?